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7 Reasons Our Customers Love Us and You Will Too

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Can you think of a company that you’ve done business with that stands out?

If you have researched storm shelters, septic systems or backhoe services in Oklahoma, you may have seen our name pop up a time or two. Google, Facebook, and Instagram are where we hang out the most.

What makes us different than everyone else? Why have our customers chosen us instead of another company? There are tons of reasons, but we’ve narrowed it down to 7 for this post.

7 Reasons Our Customers Love Us Google

We take time to talk with our customers.

We don’t tell you what we think you want to hear, we listen and help you find a solution. We offer suggestions and give you choices. We aren’t pushy salespeople, we are here to help.

We are honest and dependable.

We are up front and honest about what we are going to do and how much we are going to charge to do it. We show up when we say we are going to and in the rare case that our schedule changes, we call.

We are in this business because we WANT to be…not because we HAVE to be.

We give you options.

Above ground. Below ground. Steel. Concrete. Here. There. Front yard. Back yard. Lateral lines. Lagoon. Aerobic system. Outside. Garage. Monday. Thursday. This month. Next month. This way. That way. The options are basically limitless.

We take pride in our work.

We pay attention to detail. We prefer quality over quantity. We don’t cut corners. We clean up messes (we try hard not to make any, but it’s hard to avoid with a 70,000 pound truck and heavy equipment.) We take pride in what we do, every single time. We love what we do and work hard so you feel the same way. Visit us on Facebook to see our most recently completed installations and projects.

We don’t require a deposit.

In this business, we hear “We paid them before the work was completed and can’t get a hold of them” more than you’d believe. You’ve seen it on the news. You’ve seen it online. It’s all over Facebook.

What if you put down a deposit, then something comes up and you need to back out? What if you have second thoughts about the company that you gave a $500 non-refundable deposit to? What if you pay them and they don’t show up?

You do NOT need to put a deposit down to secure a place on our schedule. We don’t accept money until the job is completed. Period.

We make everything easy.

Our storm shelter prices are all listed on our website so you can see how much it’s going to cost before you call us. (Septic systems & backhoe services are priced on a per job basis. All prices are discussed and agreed upon between Sprague’s Backhoe and the customer(s) before the job starts. Payment is due upon completion.)

We take care of calling Okie811 to locate your utility lines (Okie doesn’t locate private lines, such as septic & well.) All locate tickets will be completed the week before your job begins.

If you have a rebate or a grant, we handle all of the paperwork for you.

Read about the grant and rebate process and how it works.

We e-mail you necessary paperwork before your job so you have time to look over everything and ask questions.

We make ourselves available via e-mail, phone/text and Facebook to answer any questions you have.

Check out 8 Ways to Connect with us Online.

We do jobs that nobody else can do.

Jack happens to be one of the best backhoe operators around. I’m not just saying that because I have to. He’s done some pretty impressive jobs in some crazy tight spaces and made it look easy. We do jobs that other companies say can’t be done and we do them well.

Customer Service that can’t be beaten.

We have worked hard since the day we opened Sprague’s Backhoe to build relationships with our customers and an awesome reputation. Customer satisfaction is our number one priority. It’s what we do.

Ready to get started? Contact us or call us at 405-600-4905.

Customer Reviews

⭐️⭐️⭐️⭐️⭐️  Stacey is extremely helpful and responsive. She does what she says she’s going to do and does it promptly. With their great attitude, if the rest of the company does the same, they can’t help but being successful. – Steve S., August 2020

⭐️⭐️⭐️⭐️⭐️  After a long absolutely horrible experience with another storm shelter company that resulted in us demanding full removal of our shelter and cancelation of our contract we ended up going with Sprague’s Backhoe. The two experiences were like night and day. Everything went smoothly with Sprague’s. Dealing with Stacey and Jack was a pleasure. Stacey is so sweet and they both talk to you like you are old friends. Stacey helped us with everything concerning our rebate from our city’s grant and gave us confidence that everything was done correctly. – Sarah G., February 9, 2018

⭐️⭐️⭐️⭐️⭐️   We had our storm shelter installed today. We highly recommend Sprague’s Backhoe, Stacey and Jack were both great throughout the entire process. We called around to several companies and they were by far the best. I love the fact that they are local and they made us feel comfortable from the very beginning. Thank you guys so much! – Jamye H., March 18, 2019

⭐️⭐️⭐️⭐️⭐️  I can’t say enough great things about Sprague’s Backhoe and Jack and Stacey! They made the installation of my aerobic septic system so smooth and stress free! They not only took care of correlating all the other needed services, but kept me informed through the entire process! Hopefully, I’ll be purchasing a storm shelter in the future and I will be contacting them again! Thank you, Jack and Stacey! – Shirley S., February 29, 2019

⭐️⭐️⭐️⭐️⭐️ I highly recommend Sprague’s Backhoe!! Thank you Stacey and Jack for your quick and efficient work for installation of my new septic tank, I’m so excited to move in next week. It was such a pleasure to work with you both. I will spread the word if anyone needs your services. – Debra J., November 2020

⭐️⭐️⭐️⭐️⭐️ My wife and I used Sprague’s Backhoe for a new driveway and septic system. Outstanding people to do business with and will using them again to to the finish work on the driveway once the house is done. I would give them 20 stars if I could! – Adam M., October 2020

Read more customer reviews on Google and Facebook!

Visit us on Facebook or Instagram to see photos of our work.