But what makes us different than everyone else? Why have our customers chosen us instead of another company? There are tons of reasons, but we’ve narrowed it down to 7 for this post. We have worked hard since the day we opened Sprague’s Backhoe to build relationships with our customers and an awesome reputation. Customer satisfaction is our number one priority.
We take time to talk with our customers.
We don’t tell you what we think you want to hear, we listen and help you find a solution. We offer suggestions and give you choices. We aren’t pushy salespeople, we are here to help.
We are honest and dependable.
We are up front and honest about what we are going to do and how much we are going to charge to do it. We show up when we say we are going to. We are in this business because we WANT to be…not because we HAVE to be.
We give you options.
Above ground. Below ground. Steel. Concrete. Here. There. Front yard. Back yard. Lateral lines. Lagoon. Aerobic system. Outside. Garage. Monday. Thursday. This month. Next month. This way. That way. The options are basically limitless.
We take pride in our work.
We pay attention to detail. We prefer quality over quantity. We don’t cut corners. We clean up messes (we try hard not to make any, but it’s hard to avoid with a 70,000 pound machine.) We take pride in what we do, every single time. We love what we do and work hard so you feel the same way.
[ctt template=”4″ link=”Nezc1″ via=”yes” ]”Whatever is worth doing at all is worth doing well.” – Philip Stanhope[/ctt]
We don’t require a deposit.
In this business, we hear “We paid them before the work was completed and can’t get a hold of them” more than you’d believe. You’ve seen it on the news. You’ve seen it online. On Facebook.
What if you put down a deposit, then something comes up and you need to back out? What if you have second thoughts about the company that you gave a $500 non-refundable deposit to? What if you pay them and they don’t show up?
You do NOT need to put a deposit down to secure a place on our schedule. We don’t accept money until the job is completed. Period.
We make everything easy.
Our storm shelter prices are all listed on our website so you can see them before you call us. (Septic systems & backhoe services are priced on a per job basis. All prices are discussed and agreed upon between Sprague’s Backhoe and the customer(s) before the job starts. Payment is due upon completion.)
We take care of calling Okie811 to locate your utility lines (Okie doesn’t locate private lines, such as septic & well.)
If you have a rebate or a grant, we handle all of the paperwork for you.
We e-mail you necessary paperwork before your job so you have time to look over everything and ask questions.
We make ourselves available via e-mail, phone/text and Facebook 24/7 to answer any questions you have.
We do jobs that nobody else can do.
Jack happens to be one of the best backhoe operators around. I’m not just saying that because I have to. He’s done some pretty impressive jobs in some crazy tight spaces and made it look easy. We do jobs that other companies say can’t be done and we do them well.
Connect with us online or call us at 405-367-7655.